Alpha Logitech respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use the Alpha Logitech app and services.
1. Information We Collect
When you use Alpha Logitech, we may collect the following information:
- Name and contact information
- Mobile number and email address
- Pickup and drop-off locations
- Location information provided for booking purposes
- Vehicle and transportation requirements
- Booking and transaction-related information
- Information you provide through your profile or when contacting us
2. How We Use Your Information
We may use the information we collect to:
- Create and manage your account
- Process and manage transportation bookings
- Calculate and display estimated fares based on travel information
- Display pickup and drop-off details
- Provide booking details and booking history
- Communicate with you regarding your bookings or account
- Provide customer support
- Improve the functionality, performance, and user experience of the app
- Maintain the security, reliability, and integrity of our services
3. Location Information
Alpha Logitech may use location information that you provide when entering pickup or drop-off locations. This information may be used to facilitate transportation bookings, calculate travel distances, and provide estimated fares.
If the app requests permission to access your device's location, your location information will be used only for the purposes explained to you when the permission is requested.
4. Sharing of Information
We may share relevant information with service providers, drivers, or transportation partners when necessary to process and fulfill your booking or provide the requested services.
We may also disclose information when required by applicable law or when necessary to protect our rights, users, or services.
We do not sell your personal information.
5. Data Security
We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission, storage, or processing is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as reasonably necessary to:
- Provide and maintain our services
- Maintain booking and transaction records
- Comply with applicable legal and regulatory obligations
- Resolve disputes
- Enforce our agreements and policies
When information is no longer required, we may delete or anonymize it in accordance with applicable laws and our internal policies.
7. Your Choices and Rights
You may review or update certain account information through the app.
If you have questions about your personal information or wish to request access, correction, or deletion of your information, please contact us using the contact details provided below. Requests will be handled in accordance with applicable laws.
8. Children's Privacy
Alpha Logitech is not intended for children under the minimum age required by applicable law.
We do not knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided us with personal information without appropriate authorization, please contact us so that we can take appropriate action.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, practices, or applicable legal requirements.
Any changes will be reflected by updating the Effective Date of this Privacy Policy. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: info@alphalogitech.com
App: Alpha Logitech